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var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-xs);transition:box-shadow .2s,transform .2s,border-color .2s}.canal-card:hover{box-shadow:var(--shadow-md);border-color:var(--border-strong)}.canal-card__icon{background:var(--brand-gradient-soft);color:var(--brand-royal);border-radius:var(--radius);width:44px;height:44px}.conversas-lista{background:var(--surface);border-right:1px solid var(--border)}.conversas-lista__items{padding:6px}.conv-item{border-radius:var(--radius);border-bottom:none!important;margin-bottom:2px}.conv-item:hover,.conv-item.is-active{background:var(--bg-alt)!important;border-left:none!important;padding-left:14px!important}.conv-item.is-active{background:var(--brand-gradient-soft)!important}.conv-item.is-active:before{content:"";position:absolute;left:0;top:12px;bottom:12px;width:3px;border-radius:0 3px 3px 0;background:var(--brand-gradient)}.conv-item__avatar{background:var(--brand-gradient)}.conv-unread{background:var(--brand-royal)}.conv-search{background:var(--bg-alt);border-radius:var(--radius-pill)}.conversa-mensagens{background:radial-gradient(600px 400px at 80% 10%,rgba(20,184,166,.06),transparent 50%),radial-gradient(500px 300px at 10% 90%,rgba(37,99,235,.05),transparent 50%),#f4f7fb}.bolha{border-radius:16px 16px 16px 4px;border:none;box-shadow:var(--shadow-xs)}.bolha.is-usuario{background:var(--text);border-radius:16px 16px 4px}.bolha.is-ia{background:linear-gradient(135deg,#eff6ff,#ecfeff);border:1px solid #DBEAFE;border-radius:16px 16px 4px;color:var(--text)}.bolha.is-ia .bolha__meta{color:var(--text-muted)}.conversa-input{background:var(--surface);border-top:1px solid var(--border)}.conversa-input textarea{background:var(--bg-alt);border:1px solid transparent;border-radius:var(--radius-pill)}.conversa-input 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var(--border)}.modal-backdrop{background:#0b122073;backdrop-filter:blur(6px);-webkit-backdrop-filter:blur(6px)}.badge{border-radius:var(--radius-pill);font-weight:600;letter-spacing:.04em}.badge-ok{background:#ecfdf5;color:#047857}.badge-warn{background:#fffbeb;color:#b45309}.badge-error{background:#fef2f2;color:#b91c1c}.tag-chip{border-radius:var(--radius-pill);font-weight:500}.cost-card{border-radius:var(--radius-lg);background:var(--surface);border:1px solid var(--border);box-shadow:var(--shadow-xs)}.cost-progress__bar{background:var(--bg-alt);border-radius:var(--radius-pill)}.cost-progress__fill{background:var(--brand-gradient);border-radius:var(--radius-pill)}.cost-progress__fill.is-aviso{background:linear-gradient(135deg,#d97706,#f59e0b)}.cost-progress__fill.is-cortado{background:linear-gradient(135deg,#dc2626,#ef4444)}.cfg-newkey{background:var(--brand-gradient-soft);border:1px dashed var(--brand-royal);color:var(--brand-royal)}.icon-btn{border-radius:var(--radius-pill);width:32px;height:32px}.icon-btn:hover{background:var(--bg-alt);color:var(--text)}.color-dot{width:10px;height:10px;border:none;box-shadow:0 0 0 2px var(--surface),0 0 0 3px var(--border)}.qr-area img{border:1px solid var(--border);border-radius:var(--radius-lg);background:#fff;padding:12px;box-shadow:var(--shadow-md)}.canal-card .badge-ok{background:linear-gradient(135deg,#ecfdf5,#d1fae5);color:#047857}.tpl-autocomplete{border-radius:var(--radius-lg);border-color:var(--border)}.tpl-item__head code{background:var(--brand-gradient-soft);color:var(--brand-royal);border-radius:var(--radius-xs)}.reply-banner{background:var(--brand-gradient-soft);border-left:3px solid var(--brand-royal);border-radius:0 var(--radius) var(--radius) 0}.ia-tag.is-ativa{background:linear-gradient(135deg,#ecfdf5,#d1fae5);color:#047857}.eventos-panel{border-radius:var(--radius-lg);border-color:var(--border)}.switch input[type=checkbox],.cfg-perm-table input[type=checkbox]{accent-color:var(--brand-royal)}.documentos-tab__head{margin-bottom:16px}.documentos-tab__head h2{margin:0 0 4px;font-size:1.15rem}.doc-dropzone{display:flex;flex-direction:column;align-items:center;gap:8px;padding:32px 24px;border:1.5px dashed var(--border-strong);border-radius:var(--radius-lg);background:var(--surface);text-align:center;cursor:pointer;transition:border-color .18s,background .18s,transform .18s}.doc-dropzone:hover{border-color:var(--brand-royal);background:var(--brand-gradient-soft)}.doc-dropzone.is-over{border-color:var(--brand-royal);background:var(--brand-gradient-soft);transform:scale(1.005)}.doc-dropzone svg{color:var(--brand-royal)}.doc-dropzone strong{font-size:.95rem;color:var(--text)}.doc-upload-status{display:inline-flex;align-items:center;gap:6px;margin:10px 0;font-size:.85rem;color:var(--text-muted)}.doc-status{display:inline-flex;align-items:center;gap:5px;padding:3px 10px;border-radius:var(--radius-pill);font-size:.72rem;font-weight:600;letter-spacing:.02em}.doc-status--pendente{background:#f1f5f9;color:var(--text-muted)}.doc-status--proc{background:var(--brand-gradient-soft);color:var(--brand-royal)}.doc-status--ok{background:#ecfdf5;color:#047857}.doc-status--erro{background:var(--danger-bg);color:var(--danger)}.dashboard-page .page-header h1{font-size:1.95rem}.dash-presets{display:inline-flex;gap:4px;background:var(--surface);padding:4px;border-radius:var(--radius-pill);border:1px solid var(--border)}.dash-preset{background:transparent;border:none;padding:7px 14px;border-radius:var(--radius-pill);font-size:.83rem;font-weight:500;color:var(--text-muted);cursor:pointer;font-family:inherit;transition:background .18s,color .18s}.dash-preset:hover{color:var(--text)}.dash-preset.is-active{background:var(--text);color:#fff}.dash-kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px}.dash-kpi{display:flex;align-items:flex-start;gap:12px;padding:16px 18px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-xs);transition:box-shadow .18s,transform .18s}.dash-kpi:hover{box-shadow:var(--shadow-sm);transform:translateY(-1px)}.dash-kpi__icon{width:38px;height:38px;border-radius:var(--radius);background:var(--bg-alt);color:var(--text-muted);display:flex;align-items:center;justify-content:center;flex-shrink:0}.dash-kpi.is-brand .dash-kpi__icon{background:var(--brand-gradient-soft);color:var(--brand-royal)}.dash-kpi.is-success .dash-kpi__icon{background:#ecfdf5;color:#047857}.dash-kpi__body{flex:1;min-width:0}.dash-kpi__label{font-size:.7rem;font-weight:600;letter-spacing:.12em;text-transform:uppercase;color:var(--text-muted);margin-bottom:4px}.dash-kpi__value{font-size:1.55rem;font-weight:700;letter-spacing:-.02em;color:var(--text);display:inline-flex;align-items:center;gap:6px}.dash-kpi__sub{font-size:.78rem;margin-top:2px}.dash-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-top:20px}.dash-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-xs);padding:18px 20px;display:flex;flex-direction:column;overflow:hidden}.dash-card--wide{grid-column:span 2}.dash-card__header{margin-bottom:12px}.dash-card__header h3{margin:0 0 2px;font-size:1rem;font-weight:600}.dash-card__body{flex:1}@media (max-width: 880px){.dash-grid{grid-template-columns:1fr}.dash-card--wide{grid-column:span 1}}.dash-empty{display:flex;align-items:center;justify-content:center;gap:6px;height:100%;min-height:120px;color:var(--text-muted);font-size:.85rem}.dash-funil{display:flex;flex-direction:column;gap:10px}.dash-funil>strong{font-size:.88rem}.dash-funil__rows{display:flex;flex-direction:column;gap:10px}.dash-funil__row{display:flex;flex-direction:column;gap:4px}.dash-funil__top{display:flex;justify-content:space-between;align-items:center;font-size:.85rem}.dash-funil__nome{display:inline-flex;align-items:center;gap:6px}.dash-funil__bar{height:8px;background:var(--bg-alt);border-radius:var(--radius-pill);overflow:hidden}.dash-funil__fill{height:100%;border-radius:var(--radius-pill);transition:width .3s ease}.dash-heatmap{display:flex;flex-direction:column;gap:2px}.dash-heatmap__col-headers,.dash-heatmap__row{display:grid;grid-template-columns:36px repeat(24,1fr);gap:2px;align-items:center}.dash-heatmap__hour{font-size:.62rem;color:var(--text-muted);text-align:center}.dash-heatmap__day{font-size:.72rem;color:var(--text-muted);font-weight:600;text-align:right;padding-right:6px}.dash-heatmap__cell{display:block;height:18px;border-radius:4px;cursor:default;transition:transform .15s}.dash-heatmap__cell:hover{transform:scale(1.18)}.dash-heatmap__legend{margin-top:6px;text-align:right}